E-Commerce & Social Media Officer

Full-time
|
Jakarta
|
Shopper Loyal Solutions

Summary

SLS (Shopper Loyalty Solutions) is a Jakarta-based consultancy specializing in retail loyalty marketing. As a sister company of ShopComm, SLS delivers strategic programs designed to enhance customer engagement and loyalty across Indonesia. Working closely with top-tier brands, SLS focuses on building meaningful shopper relationships through tailored solutions that drive long-term value and brand affinity.

We’re looking for an E‑commerce & Social Media Officer to manage our online store and social channels end‑to‑end—covering product listings, promotions, ads, live hosting, content creation, community engagement, and sales performance analysis. You’ll keep our product visuals on‑trend, generate insights to grow revenue, and report weekly and monthly performance to your superior.

Responsibilities

  • Manage all e-commerce operations including product setup, promotions, ads, and hosting live sessions.
  • Conduct market analysis by comparing similar products across online platforms.
  • Update product packshots and visuals to align with current trends.
  • Drive online sales through strategic initiatives and campaigns.
  • Create engaging social media content and interact with followers through comments and messages.
  • Generate trend ideas to keep the brand Royal Choice up to date.
  • Analyze sales performance and recommend actions to improve results.
  • Prepare and present weekly and monthly performance reports to management.
  • Requirements

    • Minimum Diploma (D3) or Bachelor’s Degree (S1), preferably in Communication or Broadcasting.
    • Proven experience managing e-commerce platforms and social media, including live hosting.
    • Strong understanding of e-commerce and social media analytics.
    • Active and well-organized social media portfolio (include links/handles).
    • Highly disciplined, able to meet deadlines, and work under pressure.
    • Excellent communication skills; English proficiency is an advantage
    Apply For This Job
    Apply for this job by email: people@shopcomm.id